Shipping Policy

ORDER PROCESSING:

Please allow 5 business days to process your order. Expect an email within 2 business days to let you know your order is on the way!

STORE PICKUP – 19 Sandy lane, Runcorn, WA7 4EX

Orders can be picked up next working day Monday – Friday 9am – 7 pm or Saturday 9am – 2pm. An email will be sent when your order is ready for pickup

FLAT RATE SHIPPING
Orders are generally shipped within 2 business days using Royal mail delivery standard is 3 - 5 days. Flat rate shipping fee applies to orders shipping to

DOMESTIC SHIPPING RATES

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

REFUNDS,, RETURNS AND EXCHANGES

We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

If your order arrives damaged in any way, please email us as soon as possible at inesencespainshcleaning@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at inesencespainshcleaning@gmail.com